This article elaborates on permissions on Standard Objects & fields that we can not always package, due to various reasons. Please make sure to check them after each upgrade, and assign them to your integration user. Also provide Read, Create and Edit access on each of the mentioned objects.
Overview
Read
Usage
Edit
Usage
Version
Account
These are needed to search for existing Accounts
These are needed when the New Person Type is 'Person Accounts' or 'Contacts'
Account Name
V
V
2.76
Phone
V
V
2.76
Contact
These are needed to search for existing Contacts (Also needed when using PersonAccounts)
When phone fields are selected for existing persons search, make sure that Read permissions are set to the selected fields on the Contact object
These are needed when the New Person Type is 'Person Accounts' or 'Contacts' (Also needed when using PersonAccounts)
Account Name
V
V
2.76
Name
V
V
2.76
Phone
V
V
2.76
Social Persona
V
Will be enabled because of the required edit permissions
V
This is needed to search and create Social Peronas
2.76
Social Handle
V
V
2.76
Social Persona Provider External Id
V
V
2.76
Social Network
V
V
2.76
Parent
V
V
2.76
Social Post
Will be enabled because of the required edit permissions
These are needed when 'New Person Type' is 'None' or 'Copy Original Messages To Social Post Object' is enabled
Attachment URL
V
V
2.76
External Post Id
V
V
2.76
Is Outbound
V
V
2.76
Message
V
V
2.76
Parent
V
V
2.76
Social Persona
V
V
2.76
Who
V
V
2.76
Case
These are needed to search for related cases when one of the link options is 'Cases'
These are needed when 'Secondary Link Option' is 'Cases'
Account Name
V
V
2.76
Case Origin
V
V
2.76
Case Source
V
V
2.76
Contact Name
V
V
2.76
Date/Time Closed
V
2.76
Description
V
V
2.76
Subject
V
V
2.76
Web Name
V
V
2.93
Web Phone
V
V
2.93
Opportunity
These are needed to search for related opportunities when one of the link options is 'Opportunities'
These are needed when 'Secondary Link Option' is 'Opportunities'
Account Name
V
V
2.76
Stage
V
V
2.76
Lead
These are needed to search for existing Leads when this option is enabled
When phone fields are selected for existing leads search, make sure that Read permissions are set to the selected fields on the Lead object
These are needed when 'New Person Type' is 'Leads'