...
You’re now ready to start sending messages.
Templates (HSM)
If you’re going to sent templated messages make sure to request them via your CM account. More information on how you can do this can be found here: https://www.cm.com/help/4619/how-do-i-create-a-whatsapp-message-template.
After you’ve created the HSM template you will need to share the WhatsApp template Namespace with the Social25 team. Once they have configured the namespace you’re ready to send HSM messages. Make sure you create your template mappings HSM templates.