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Send Text | Send Images | Send GIF | Send Audio | Send Files | Send Video | Send Contact | Send Location | Initiate Outbound Conversation | Messaging Window | ||
|---|---|---|---|---|---|---|---|---|---|---|---|
Twitter DM | ✅ | 24 hours | |||||||||
Facebook Messenger | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | 24 hours (can be extended to 7 days with Human Agent tag) | ||||
Whatsapp (WABA) | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | 24 hours | ||||
Whatsapp (Tyntec) | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | 24 hours | ||||
Whatsapp (CM.com) | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | 24 hours | ||||
✅ | 24 hours | ||||||||||
Line | ✅ | ✅ | ✅ | 7 days | |||||||
Telegram | ✅ | 24 hours | |||||||||
SMS (Tyntec) | ✅ | ✅ | No time limit | ||||||||
Intercom | ✅ | As long as the customer has the chat window open | |||||||||
Google Business Messages | ✅ | 24 hours (Although this is not a hard limit) | |||||||||
Instagram DM | ✅ | ✅ | ✅ | 24 hours |