WhatsWe support the following functionalities per channel from the Social25 user point of view.

Receive Text

Receive Images

Receive GIF

Receive Audio

Receive Files

Receive Stickers

Receive Video

Receive Contact

Receive Location

Outbound Text

Native

User Blocking

Social25 User Blocking

Twitter DM

Not supported anymore since May 2023

✅

✅

After receiving a message

✅

✅

Facebook Messenger

✅

✅

✅

✅

Depending on page-location per 16th December

✅

Depending on page-location per 16th December

✅

Depending on page-location per 16th December

✅

After receiving a message

✅

✅

Whatsapp (WABA)

✅

✅

✅

✅

✅

✅

✅

✅

✅

✅

After receiving a message, or with message template

✅

Whatsapp (Tyntec)

✅

✅

✅

✅

✅

✅

✅

✅

✅

✅

After receiving a message, or with message template

✅

Whatsapp (CM.com)

✅

✅

✅

✅

✅

✅

✅

✅

✅

✅

After receiving a message, or with message template

✅

WeChat

✅

✅

✅

✅

After someone follows your account or receiving a message

✅

Line

✅

✅

After someone follows your account or receiving a message

✅

Instagram DM

✅

✅

✅

✅

✅

✅

After receiving a message

✅

✅

Send Text

Send Images

Send GIF

Send Audio

Send Files

Send Video

Send Contact

Send Location

Initiate Outbound Conversation

Template Messages

Messaging Window

Twitter DM

Not supported anymore since May 2023

✅

24 hours

Facebook Messenger

✅

✅

✅

✅

✅

✅

✅

24 hours (can be extended to 7 days with Human Agent tag)

Whatsapp (WABA)

✅

✅

✅

✅

✅

✅

✅

24 hours

Whatsapp (Tyntec)

✅

✅

✅

✅

✅

✅

✅

24 hours

Whatsapp (CM.com)

✅

✅

✅

✅

✅

✅

✅

24 hours

WeChat

✅

✅

24 hours

Line

✅

✅

✅

✅

7 days

Instagram DM

✅

✅

24 hours