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You can map fields to control which fields in GSuite Google get synced to which fields in Salesforce, and vice versa.

Step-by-step guide

Follow these steps to set up a field mapping between Outlook Google and Salesforce.

  1. Go to setup and find Custom Metadata Types.

  2. Find Sync Field Mapping and click Manage Records next to it.

  3. Click New and fill out the form.

  4. Enter the Label and the Sync Field Mapping Name.

  5. For the sObject Type, choose Reservation.

  6. For sObject Field, choose a field on Reservation. Make sure this is a field that is writable (so not a formula field for instance).

  7. For the API Field, enter a reference to the field in GSuiteGoogle. For a list of which GSuite Google fields can be referenced, see: .


You can reference cross object fields from the Outlook Google response in the API Field with a dot notation, such as recipient.emailAddress


Make sure the data types match of both the Outlook Google and the Salesforce field.