Versions Compared


  • This line was added.
  • This line was removed.
  • Formatting was changed.


When enabled, this allows active chats (which are open in a Salesforce Tab) to be monitored for incoming chat messages. When a chat message is received, you will receive a generic notification in your browser that informs you that a new message has been received.


Be aware that you have to navigate away from the Salesforce Tab with the open chat.

Users need to allow browser notifications from Salesforce for this functionality to work. You can check this in the website permissions of your browser.