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Every time you edit the journey the custom activity for Social25 has to be removed from the journey builder and added back in. Failing to do so will result in outbound messages not being created because the journey builder does not pass through data. We are looking into a solution to Validate the Social25 custom activity before publishing the journey. |
Create a new package
For the custom activity, Social25Connector to be available in the journey builder it is necessary to create a new Installed Package and new component.
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| Unique Key | Unique key copied from the new component created. |
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| Environment | dev, acc, prod |
| Whatsapp number(s) | The business number(s) connected to the templates. |
| Approved templates | These templates with merge fields need to be approved by Whatsapp beforehand. |
Usually, an email to support@social25.chat, with as subject Social25 / SFMC subscription request with the data above.
Templates
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